Visit Monroeville

MACC E.D.G.E. Series With Customer Experience Expert Jeff Tobe, M.ED, CSP – Module Three

September 11, 2019 @ 11:30 am – 1:30 pm
Pugliano's Italian Grill
1808 Golden Mile Hwy
PA 15146
MACC Members = $199 for all (3) modules or $79 for Individual Module. Non-MACC Members = $299 for all (3) modules or $129 for Individual Module

This high-energy, participatory, humorous session has received outstanding reviews from diverse groups around the world. Certified Speaking Professional Jeff Tobe challenges you to step outside your comfort zone in positioning yourself more creatively than ever before. To be effective in today’s marketplace, you must force yourself to look at your organization’s EXPERIENCE from a different perspective. Tobe is not just entertaining – he provides real “tools” for creatively ENGAGING your internal and external stakeholders. With the push to competitive advantage in the marketplace, Jeff encourages people to stop competing on customer service! We now have to consider our internal and external customers’ EXPERIENCES from the minute they make contact with us to the minute they are done!

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